Contact Us
Frequently Asked Questions:
When you see a transaction for $5.50 after using a Mold-A-Rama machine, that is a pre-authorization charge. A pre-authorization is a hold on your account to ensure the transaction goes through after purchasing a Mold-A-Rama figurine. The actual charge is $5.00, and the hold should go away after a couple business days.
Visit guest services or an information booth at the location to report any problems. Staff should be able to direct you to who can solve your problem. The locations have resources to assist you, or they will notify us.
If your interested in having a machine at your location, email us at MoldMan@mold-a-rama.com; include information about your location, its annual attendance, and how many machines you’re looking for.
Currently we do not offer the ability to rent our machines.
No, we are not in the business of selling machines. We own and operate our machines in various locations.
Can’t find your question in the FAQ page? Please, submit any questions you have in the contact form below. We will do our best to assist you in a timely manner, give us 72 hours to respond. If your question needs to be addressed as soon as possible, please leave us your phone number so we can directly contact you.
Support Ticket System
Brookfield Corporate Office
9106 31st Street, Brookfield
Illinois 60513 – USA
E : moldman@mold-a-rama.com
Brookfield Corporate Office
9106 31st Street, Brookfield
Illinois 60513 – USA
E : moldman@mold-a-rama.com
Locations in Venue that can help:
- Brookfield Zoo’s Guest Services
- Como Park Zoo’s Garden Safari Gift Shop
- Field Museum’s Visitor Services
- Henry Ford Museum’s Giant Screen Experience Ticket Booth
- Milwaukee County Zoo’s Administration Office
- Museum of Science & Industry’s Information Desk
- San Antonio Zoo’s Guest Service at front gate
Locations in Venue that can help:
- Brookfield Zoo’s Guest Services
- Como Park Zoo’s Garden Safari Gift Shop
- Field Museum’s Visitor Services
- Henry Ford Museum’s Giant Screen Experience Ticket Booth
- Milwaukee County Zoo’s Administration Office
- Museum of Science & Industry’s Information Desk
- San Antonio Zoo’s Guest Services front of zoo